Privacy Policy
How ReLoop handles your data.
Last updated: May 2026 · Applies to reloop.me and all ReLoop digital reports
1. Who we are
ReLoop is operated by RÂDEM GLUMIM S.R.L., which acts as data controller for personal data processed through reloop.me and ReLoop services.
RÂDEM GLUMIM S.R.L.
Sediu social: Str. Județului nr. 17, Camera nr. 2, Bloc 20, Scara B, Etaj 1, Ap. 42, Sector 2, București, România
Cod unic de înregistrare: RO48456614
Nr. Registrul Comerțului: J40/12625/2023
EUID: ROONRC.J40/12625/2023
Contact: hello@reloop.me
This Privacy Policy explains how we process personal data collected through the website, checkout, forms, emails, support requests, report generation, and product delivery workflows.
2. What data we collect
Depending on how you use ReLoop, we may collect:
- Identity and contact data: name, email address, company name if provided, billing details if needed for invoices.
- Submitted material: CVs, LinkedIn/profile text, job descriptions, role descriptions, and any additional context submitted through forms.
- Order and transaction data: product purchased, payment confirmation, receipt details, invoice data, refund status, and billing metadata received from payment processors. We do not collect or store full card numbers.
- Report and workflow data: generated report links, report IDs, delivery status, processing status, quality status, compact/fail status, and operational notes needed to deliver the service.
- Support communications: messages sent to ReLoop, issue descriptions, retry requests, refund requests, data deletion requests, and related correspondence.
- Website and technical data: device/browser information, IP-related logs, session data, cookie preferences, and website event data collected by Squarespace or other enabled site tools.
3. How we use your data
We process personal data to:
- receive and process orders;
- collect the material required for the selected product;
- generate, quality-check, host, and deliver reports;
- send service emails, report links, retry notices, fail notices, and support replies;
- handle payment, invoicing, tax, refund, and accounting obligations;
- respond to support, privacy, or legal requests;
- debug technical issues and improve product reliability;
- improve ReLoop’s templates, workflows, taxonomy, and report quality;
- produce anonymized or aggregated market and product insights.
4. What we do not do
ReLoop does not:
- sell your personal data;
- share your submitted CV or job description with employers, recruiters, or candidates unless you choose to share your report link yourself;
- use your submitted CV or job description for advertising targeting;
- make employment, hiring, rejection, promotion, or compensation decisions about you;
- publish your report publicly or index it intentionally in search engines.
5. Legal bases for processing
| Purpose | Legal basis |
|---|---|
| Generate and deliver your report | Performance of contract |
| Payment, checkout, invoicing, fraud prevention, and refunds | Performance of contract, legal obligation, and legitimate interests |
| Support, delivery troubleshooting, retry handling, and user communications | Performance of contract and legitimate interests |
| Accounting, tax records, and legal compliance | Legal obligation |
| Product debugging, reliability improvement, and workflow quality control | Legitimate interests |
| Anonymized or aggregated product and market insights | Legitimate interests, where data is anonymized or no longer identifies a person |
| Optional marketing emails or beta research participation | Consent |
| Non-essential cookies or analytics, if enabled | Consent |
6. AI-assisted processing
ReLoop uses AI-assisted workflows to interpret submitted materials and generate reports. This may include extracting role or profile signals, identifying patterns, drafting report sections, checking consistency, and producing structured outputs.
AI-assisted processing depends on the quality and completeness of the material submitted. Outputs may contain errors, omissions, or imperfect interpretations. ReLoop reports are not legally binding assessments and should not be used as the sole basis for hiring, rejection, promotion, salary, or employment decisions.
You may contact us to ask questions about a report or request human review of a specific output section.
7. Data processors
We use third-party processors and service providers only as needed to operate the website, process payments, collect submissions, generate reports, deliver emails, host reports, automate workflows, and maintain records.
| Processor | Purpose |
|---|---|
| Squarespace | Website hosting, site operations, forms or analytics if enabled |
| Stripe | Payment processing, receipts, refunds, and checkout metadata |
| Tally | Intake forms and submitted material collection |
| n8n | Workflow automation and routing |
| Anthropic / Claude API or similar AI providers | AI-assisted report generation and processing |
| Airtable | Workflow records, status tracking, and operational database |
| Email delivery provider | Service emails, report delivery, support communications |
| Cloudflare / hosting provider | Report hosting, content delivery, and site infrastructure |
| GitHub or code repository provider | Private code or report template repository, if used |
Specific providers may change as ReLoop’s infrastructure evolves. Where required, we use appropriate contractual, technical, and organizational safeguards.
8. AI providers and model training
Where ReLoop uses API-based AI providers, submitted content is sent to those providers for processing as part of report generation. ReLoop does not intentionally use submitted CVs, profiles, or job descriptions to train public AI models.
Provider-specific processing, logging, abuse monitoring, retention, and training rules are governed by the provider’s own terms, privacy policy, and enterprise/API data-use settings. ReLoop aims to use API or business configurations that do not use submitted customer content for model training by default, where available.
9. Report hosting and access
Reports may be delivered through a private report link. Report links are intended for the purchaser or intended recipient and are not intentionally indexed or publicly listed.
However, a private link is not the same as full account-based access control. Anyone who receives the exact link may be able to view the report. Users are responsible for sharing report links carefully.
10. International data transfers
Some processors may be based outside Romania or the European Economic Area. Where personal data is transferred internationally, ReLoop relies on appropriate safeguards under applicable data protection law, such as adequacy decisions, Standard Contractual Clauses, or equivalent transfer mechanisms.
11. Data retention
We keep data only for as long as needed for service delivery, support, accounting, legal compliance, product reliability, and legitimate operational needs.
| Data type | Typical retention |
|---|---|
| Submitted CVs, profiles, job descriptions, or form responses | Up to 12 months unless deletion is requested earlier, subject to operational and legal constraints |
| Generated report files and report links | Until deletion request, service retirement, or operational cleanup |
| Workflow records and delivery status | Up to 12 months unless needed for support, disputes, accounting, or legal compliance |
| Support emails and user communications | As long as needed to resolve the request and maintain service records |
| Transaction, invoice, tax, and accounting records | As required by Romanian fiscal and accounting law |
| Anonymized or aggregated insights | May be retained without a fixed deletion date if they no longer identify a person |
To request deletion, email hello@reloop.me. We will respond within 30 days and explain what has been deleted and what must be retained for legal, tax, accounting, security, or dispute-resolution reasons.
12. Your GDPR rights
If you are in the EU or EEA, you may have the right to:
- Access the personal data we hold about you;
- Rectify inaccurate or incomplete data;
- Erase personal data in certain circumstances;
- Restrict processing in certain circumstances;
- Object to processing based on legitimate interests;
- Data portability where applicable;
- Withdraw consent where processing is based on consent;
- Not be subject to solely automated decisions that produce legal or similarly significant effects, where applicable.
To exercise these rights, email hello@reloop.me. We may need to verify your identity before acting on a request.
13. Complaints
You may lodge a complaint with the Romanian supervisory authority for personal data protection:
ANSPDCP — Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
You may also contact the supervisory authority in your EU country of residence.
14. Salary and market data
Some ReLoop reports may include salary estimates, market benchmarks, pay transparency notes, or negotiation anchors derived from role scope signals, user-provided location, and available market data.
These are estimates, not employer salary disclosures, legal advice, financial advice, or guaranteed compensation outcomes. ReLoop does not require or intentionally collect prior salary history to generate reports.
15. Security
ReLoop uses reasonable technical and organizational measures appropriate to the nature of the service, including limited-access workflows, third-party processors, private links where applicable, and operational controls.
No online system is completely secure. If you believe your report link or submitted material has been accessed improperly, contact us immediately.
16. Cookies
See our Cookies Policy for details about website cookies and similar technologies.
17. Related policies
18. Changes to this policy
We may update this Privacy Policy as our products, processors, or workflows change. Material changes will be noted with an updated date at the top of this page.
Contact
For privacy-related questions, access requests, correction requests, deletion requests, or objections to processing:
hello@reloop.me · RÂDEM GLUMIM S.R.L. · Sector 2, București, România
1. Who we are
ReLoop is legally operated through: RÂDEM GLUMIM S.R.L., contactable at hello@reloop.me.
This Privacy Policy explains how ReLoop processes personal data collected through the Website, order forms, communications, and product delivery workflows.
2. Categories of personal data
We may process the following categories of personal data:
identification and contact data, such as name, surname, and email address;
professional materials uploaded or submitted by the user, such as CVs, LinkedIn URLs, free-text candidate context, and job-related materials;
role-side materials, such as company name, role title, and job description text;
transaction data, such as product chosen, payment confirmation, and billing-related metadata received from Stripe;
technical and usage data, such as IP-related logs, cookie identifiers, browser-level analytics, and website event data where analytics or advertising tools are active;
communications data, such as messages sent to hello@reloop.me.
3. Sources of data
We collect personal data:
directly from the data subject;
from payment and website infrastructure providers;
from public links submitted by the user, such as LinkedIn URLs.
4. Purposes and legal bases
We process personal data for the following purposes:
To provide the purchased service, including intake, processing, generation, quality control, and delivery of the report.
Legal basis: performance of a contract.To handle payments, invoicing, fraud prevention, and service administration.
Legal basis: performance of a contract and legitimate interests.To reply to support requests, complaints, and legal requests.
Legal basis: legitimate interests and legal obligations, as applicable.To store limited records required for accounting, tax, legal defence, and compliance.
Legal basis: legal obligation and legitimate interests.To use optional customer data for talent-pool style features, profile discovery, or market intelligence only if the customer has separately opted in.
Legal basis: consent.To run website analytics and advertising or remarketing tools, where enabled.
Legal basis: consent for non-essential cookies and legitimate interests for strictly necessary security and operation logs.
5. Automated and AI-supported processing
ReLoop uses AI-supported tools, including Claude API, as part of the workflow that interprets submitted materials and helps generate digital reports.
AI-supported processing may produce probabilistic or imperfect outputs and is therefore subject to technical limitations, source-material dependency, and occasional inaccuracies.
Automated assistance does not constitute legally binding profiling, eligibility scoring for employment, or a guaranteed hiring recommendation.
6. Recipients and processors
We may share personal data with the following recipients or processors, to the extent necessary for the service:
Squarespace, for website hosting and website operations;
Stripe, for payment processing;
Tally, for intake forms;
n8n, for workflow automation;
Claude API / Anthropic / Open AI, for AI-assisted interpretation and generation;
Airtable, for workflow storage, records, and limited service-related data handling;
Google Analytics and Meta Pixel, if enabled, for analytics and advertising measurement;
professional advisers, accountants, IT support, or public authorities where legally required.
7. International transfers
Some processors may process or access data outside Romania or the EEA.
Where personal data is transferred internationally, ReLoop will rely on an appropriate transfer mechanism under applicable data protection law, such as adequacy decisions, standard contractual clauses, or another lawful safeguard.
8. Retention
Customer order data, form submissions, and service materials are retained for up to 1 year, unless a shorter or longer period is required by law, needed for legal defence, or justified by a separately given consent. Accounting and tax documents may be retained for the period required by Romanian law.
If a deletion request is made, ReLoop will assess what must be retained for legal compliance and what can be deleted or minimised.
9. Data subject rights
Subject to applicable law, data subjects may request:
access;
rectification;
erasure;
restriction;
objection;
data portability; and
where processing is based on consent, withdrawal of consent.
Requests may be sent to hello@reloop.me.
A request to delete personal data does not necessarily cancel a contract, undo a completed service, or eliminate records that must be retained by law.
10. Complaints to a supervisory authority
Data subjects may also lodge a complaint with the Romanian supervisory authority for personal data protection or another competent supervisory authority in the EU.
11. Security
ReLoop uses reasonable technical and organisational measures appropriate to the nature of the service and the size of the business. However, no online transmission or storage environment is completely secure.